FlexRide

FlexRide is a shared shuttle service that helps riders connect to fixed-route bus stops and other hard-to-reach destinations. FlexRide provides on-demand, curb-to-curb transportation in select locations of the greater Ann Arbor and Ypsilanti area. FlexRide also offers handicap-accessible vehicles. 

FlexRide Vendor

We are proud to announce our new partnership with Via to provide services for FlexRide, with greater booking capacity!

FlexRide Logo

Service Areas

FlexRide-East

FlexRide-East serves select areas of Ypsilanti Township and provides a direct connection to the Ypsilanti Transit Center. See the FlexRide-East service area map below:

FlexRide East Area Map

FlexRide-West

FlexRide-West serves Pittsfield Township. Direct connections to Meijer–Ann Arbor Saline Rd. and Meijer Carpenter Rd. are available. See the FlexRide-West service area map below:

FlexRide West Area Map

FlexRide Late Night & Holiday Service

FlexRide provides curb-to-curb service during late-night hours and on major holidays when regular fixed-route service is not available. 

Learn More

Service Availability

FlexRide service is available on a first-come, first-served basis. FlexRide offers next-day and same-day reservations.   
Reservations are accepted one hour before FlexRide service begins until an hour before service ends in each area. The hours of operation in each service area are listed below.

Service Hours

FlexRide East

Monday - Friday: 6:00 a.m. - 10:00 p.m.

Saturday: 8:00 a.m. - 9:00 p.m.

Sunday: 9:00 a.m. - 7:00 p.m.

Book trips weekdays (Monday - Friday)
between 6:00 a.m. - 10:00 p.m.

FlexRide West

Monday - Friday: 7:00 a.m. - 7:00 p.m.

Saturday & Sunday: No Service

Book trips weekdays (Monday - Friday)
between 7:00 a.m.- 7:00 p.m.

How to Book a Ride

Reservation Options

Use the FlexRide app for iOS or Android or call 734-794-0377.

Reservation Information

We'll need the following information to reserve your trip:

  • Name
  • Phone number
  • Method of payment
  • Pick-up location
  • Drop-off location 
  • Pick-up time (if booking in advance)

Cancelations

If you no longer need FlexRide service, cancel your trip reservation on the FlexRide app, or call 734-794-0377. You may cancel a trip up to a half hour before your scheduled arrival time. If you fail to cancel your reservation, you will be considered a no-show. 

Cost

The standard rate for a regular one-way fare is $1.

We ask that riders who are paying in cash bring exact change. Riders who book through the Flexride app must pay with a major credit card. Online payments are non-refundable. Reduced fares are available for FlexRide service. Learn more about reduced fare cards.

FlexRide - East Fares table for Adult

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
Adult $1.00

FlexRide - East Fares table for Commuters

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
goPass! $0.00
MCard $0.00

FlexRide - East Fares table for Seniors

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
GoldRide (GoldRide I.D. Card required) $0.00
Fare Deal Card $0.50
30-Day Value Pass (Fare Deal Card Required) $0.00
Half-Fare 1-Day Pass

FlexRide - East Fares table for Persons with Disabilities

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
Fare Deal Card $0.50
30-Day Value Pass (Fare Deal Card Required) $0.00
A-Ride (A-Ride I.D. Card required) $0.00
Half-Fare 1-Day Pass

FlexRide - East Fares table for Youth

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
K-12 (student I.D. required) $0.50
Ann Arbor Public Schols (AAPS) Exceptional Pass $0.00
Children (5 and younger) $0.00
Half-Fare 1-Day Pass

*Proper identification required to receive discounted rates. Riders without identification will pay the regular adult fare to ride.

Commuters: Commuters must have a valid go!Pass through a qualified employer to receive the discounted ride rate.

Seniors: Seniors aged 65+ must have a valid GoldRide I.D. to receive the discounted rate. 

Persons with Disabilities: Riders must have a valid A-Ride I.D. to receive the discounted ride rate.

FlexRide - West Fares table for Adult

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
Adult $1.00

FlexRide - West Fares table for Commuters

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
goPass! $0.00
MCard $0.00

FlexRide - West Fares table for Seniors

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
GoldRide (GoldRide I.D. Card required) $0.00
Fare Deal Card $0.50
30-Day Value Pass (Fare Deal Card Required) $0.00
Half-Fare 1-Day Pass (Fare Deal Card Required)

FlexRide - West Fares table for Persons with Disabilities

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
Fare Deal Card $0.50
30-Day Value Pass (Fare Deal Card Required) $0.00
A-Ride (A-Ride I.D. Card required) $0.00
Half-Fare 1-Day Pass

FlexRide - West Fares table for Youth

Fare Type Cost One-Way Cost Round-Trip Cost Ways To Buy
K-12 (student I.D. required) $0.50
Ann Arbor Public Schols (AAPS) Exceptional Pass $0.00
Children (5 and younger) $0.00
Half-Fare 1-Day Pass

*Proper identification required to receive discounted rates. Riders without identification will pay the regular adult fare to ride.

Adult: Adult with 1-Day Pass

Commuters: Commuters must have a valid go!Pass through a qualified employer to receive the discounted ride rate.

Seniors: Seniors aged 65+ must have a valid GoldRide I.D. to receive the discounted rate. 

Persons with Disabilities: Riders must have a valid A-Ride I.D. to receive the discounted ride rate.

Transfers

Transfers are free and valid for 90 minutes. Please request a transfer when boarding. Valid transfers can be used to connect to or from a fixed-route bus.

Riding Rules & Tips

  • Food and drinks are not permitted in vehicles.
  • Packages and belongings must safely fit on your lap. Personal items may not be stowed in the trunk.
  • Allow additional time for trips if there is bad weather.
  • If an emergency occurs, we will alert you of service delays or changes in your trip status.